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Payment and Exchange Policies

Payment Options

At Packwoods x Runtz, we aim to make your shopping experience as convenient as possible. That’s why we offer a variety of payment methods to choose from:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Online Payment Platforms: Secure payment can also be made through PayPal and other recognized online payment systems.
  • Direct Bank Transfer: Details for direct bank transfers will be provided upon checkout.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Secure Transactions

We prioritize the security of your transactions. Our website is equipped with SSL (Secure Socket Layer) technology to ensure that your personal and payment information is encrypted and securely transmitted over the Internet.

Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you wish to exchange an item, please review our exchange policy below:

  • Eligibility: Exchanges are allowed for items of equal or lesser value within 30 days of the original purchase date.
  • Condition: Items must be in their original, unused condition, and must include all original packaging.
  • Process: To initiate an exchange, please contact our customer service team at [support email]. We will provide you with instructions on how to proceed with the exchange.

Non-exchangeable Items

Certain items cannot be exchanged, including:

  • Customized or personalized products
  • Perishable goods
  • Sale items

Shipping for Exchanges

Customers are responsible for shipping costs when returning items for an exchange. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Contact Us

If you have any questions or concerns about our Payment and Exchange Policies, please don’t hesitate to contact us at [support email]. Our team is here to assist you with any issues you may encounter.

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